ClimateSignal

Privacy Policy

This Privacy Policy explains how ClimateSignal Research Ltd. collects, uses, and protects your information when you visit our website or contact us. We follow the UK GDPR and the Data Protection Act 2018. Our goal is to keep data collection minimal, transparent, and secure while giving you clear choices. If you have any questions, contact us at [email protected]. 🔒

Secure workspace with code on screen, symbolizing data protection.

Who we are

ClimateSignal Research Ltd. is the data controller for this website. Registered office: 86-90 Paul St, London EC2A 4NE, United Kingdom. Phone: +44 20 4587 9123. Email: [email protected]. We provide climate information services and publish open datasets and guidance to support public, private, and community decision making.

Summary

  • We collect only what we need to deliver content and respond to enquiries.
  • Optional analytics run only with your consent via the cookie controls.
  • You can access, correct, or delete your data and object to certain uses.
  • We never sell personal data and only share it with trusted processors.

At a glance

Data controller: ClimateSignal Research Ltd. Legal bases: consent, contract, legitimate interests, and legal obligations. Contact us to exercise your rights.

Your rightsCookie details

Information we collect

We collect the information you choose to provide, such as your name, email, phone, organization, and message content when you contact us. We also process limited technical data like IP address, device type, and pages visited to keep the site secure and improve performance. Optional analytics cookies, if enabled by you, provide aggregated usage patterns that help us refine content. We do not collect special category data through this site.

How we use information

  • Provide and improve content and features.
  • Respond to enquiries and provide requested information.
  • Maintain security, prevent abuse, and diagnose issues.
  • Meet legal obligations and record consent preferences.
Legal bases
We rely on your consent for optional analytics; performance of a contract or steps prior to entering a contract when you request services; legitimate interests to secure and operate our website; and legal obligations where applicable.
Sharing and processors
We do not sell personal data. We may share it with service providers that host our website, deliver email, or provide analytics (if you consent). These providers process data only under our instructions and appropriate safeguards.
International transfers
If data is transferred outside the UK or EEA, we use legally recognized safeguards such as adequacy decisions or standard contractual clauses and assess partner practices for equivalent protection.

Cookies and similar technologies

We use essential cookies to make the site function and remember your preferences. Optional analytics cookies help us understand aggregated usage, such as which pages are most visited, so we can improve content. Optional cookies are disabled by default and activated only if you choose Accept in the cookie panel at the bottom-right.

  • Essential: security, load balancing, consent storage.
  • Analytics (optional): page views, session duration, device type (aggregated).

You can change your choice anytime by rejecting in the cookie panel. Your selection is stored for up to 12 months.

Manage preferences

Use the cookie panel on this page to accept or reject analytics. Your experience will remain fully accessible if you reject.

See Terms

Your rights

You have rights under the UK GDPR, including access to your data, rectification, erasure, restriction, portability, and the right to object to processing. Where processing is based on consent, you may withdraw consent at any time without affecting lawfulness prior to withdrawal. To exercise your rights, contact us using the details below. You also have the right to lodge a complaint with the UK Information Commissioner’s Office.

Data retention

We retain personal data only as long as needed for the purpose collected, to comply with legal obligations, or resolve disputes. Contact requests are typically stored for up to 24 months for reference and auditing. Newsletter sign-ups are kept until you unsubscribe or request deletion.

Contact the controller

ClimateSignal Research Ltd.
86-90 Paul St, London EC2A 4NE, United Kingdom
Phone: +44 20 4587 9123
Email: [email protected]

London street scene near office location.

Children’s privacy

Our services are intended for adults and professionals. We do not knowingly collect personal data from children. If you believe a child has provided us personal data, contact us and we will delete it promptly.

Changes to this policy

We may update this policy to reflect changes in law or our services. The effective date will be updated at the top of this page. Significant changes will be highlighted on this page for transparency.

Questions

If anything is unclear, email [email protected] and we will respond within one business day.

Contact usAbout us